The CloudGate outputs sound through a 3.5mm audio port as well as through HDMI. Users can thus either plug in their headphones or speakers directly into the CloudGate or into the screen’s headphone socket (if it has one).
Yes. CloudGates support SD, HD ready and Full HD resolutions.
Yes. CloudGates have both a VGA and HDMI video output and can support up to 2 simultaneous screens.
The wireless and LAN throughput on a CloudGate is much faster than the typical internet connection so this is more than likely a problem on the service providers side. Please contact them directly for assistance.
Please do not install any foreign drivers on your device unless recommended by us.
On a CoudGate that runs Windows, you can install any compatible version of MS Office e.g. Office 2010, Office 2013 and Office 2016.
Yes, CloudGate supports linux.
Yes, CloudGate supports Chrome OS.
No. The new models of CloudGate are designed to run on either Windows, Linux or Chrome OS only.
Yes, CloudGates supports USB printers.
Yes, a CloudGate is capable of connecting to a network through Wifi, as well as wired Ethernet.
Please contact the authorised reseller / distributor you purchased your device from and provide them with your devices serial number or invoice number.
Please submit a query using our “Ask a Question” form on our “Contact” page and we will be in touch regarding the process.